Product safety policy

The following types of items are not allowed:

  • Products recalled by a manufacturer or government agency
  • Products where the sale of the product is prohibited by law or regulation
  • Products that pose a health or safety hazard as specified by any government agency
  • Products without a UKCA marking or CE marking where it is legally required
  • Crib bumpers and infant inclined sleepers. See the Safe Sleep for Babies Act for more information

Current information about recalled products and products that pose health or safety hazards can be found on the following websites:

  • US Consumer Product and Safety Commission (CPSC)
  • US National Highway Traffic Safety Administration (NHTSA)
  • EU Product Safety Authorities
  • EU Commission (Safety gate/Rapex)
  • UK Office of Product Safety & Standards (OPSS)
  • Organization for Economic Co-operation and Development (OECD)
  • Australian Competition and Consumer Commission (ACCC)

Please review and follow all applicable laws and regulations. To protect buyers and sellers, we will remove any item that is reported to us as recalled or otherwise unsafe from any of the regulatory authorities worldwide.

Certain items can be listed only if they follow specific regulations. The following types of items must comply with these safety standards:

  • Toy magnets with small pieces that can be swallowed or that may appeal to children are not allowed. Small magnets must be listed only as fasteners and listed in the Business & Industrial > Fasteners & Hardware > Magnets category
  • Laser pointers must have an output of 5mW or less and be a class 1M, 1C, 2/II, 2M/IIM, or 3A/IIIA, 3B/IIIB or 3R/IIIR. Military, tactical or “high powered” lasers are not allowed
  • Smoke or carbon monoxide detectors must be from one of the approved brands. Unbranded and unsafe brands of smoke or carbon monoxide detectors are not allowed
  • 18650 batteries cannot be listed individually, as they are not intended for sale to consumers and can be potentially hazardous to consumers when handled, transported, stored or charged. 18650 batteries must be pre-installed
  • Products where the button battery is easily accessible are considered unsafe. Button batteries are easily swallowed and can cause health issues or death
  • All cribs must meet federal safety standards issued by the CPSC in 2011. Sellers must state in the listing that the crib meets these standards. Used cribs are not allowed
  • All car seats must meet Federal Motor Vehicle Safety Standard (FMVSS) No. 213. Sellers must state in the listing that the car seat meets this standard. Used car seats are not allowed
  • Sellers can list new bike helmets. Used bike helmets are not allowed
  • Hoverboards, self-balancing scooters, and components or parts such as batteries and chargers certified to meet UL 2272 safety standards. The listing must state that the item is UL 2272 certified, include a link to the UL Online Certifications Directory showing the certification, and only offer shipping to the US