Event tickets policy
- You must follow all government laws relating to ticket resales
- For primary ticket sales, you must clearly state that it is an authorized first sale of the ticket and is directly listed by the artist, team, promoter, or organizer
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Ticket packages must include at least one of the following:
- A backstage pass
- A meeting with the performer
- An "experience" like being a ball boy at a baseball game
- A complete travel package that includes both air transportation and commercial lodging for at least one night
- Tickets to events in Illinois aren't permitted at this time due to regulatory requirements in that state
To promote safe selling of event tickets and to make sure the sales follow all laws related to tickets sales, we've developed standards for professional conduct for selling tickets. These standards neither replace nor dismiss general seller rules and policies, but rather supplement those rules. Sellers need to follow these guidelines when selling tickets:
- I agree not to sell, trade, produce, or advertise tickets that I do not have in my possession
- I agree not to participate in any way in the advertisement, sale, or trade of any ticket using any deceptive practices including, but not limited to, false or misleading claims of sales scarcity, face value, or current value
- I agree to promptly refund the purchase price for any ticket which has been deemed by the venue to be counterfeit or unacceptable for gaining entry to an event
- I agree to abide by all federal, state, and local laws relating to the tickets sales